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Credits and billing

Topping up, changing plans and billing

Credit packs and their validity, changing plans, payment methods, cancelling, and the 14-day terms.

Updated: 16 October 20263 min read

Short answer

When your monthly credits run out you can top up on the Billing page: the credit packs are 250 credits — 10 €, 750 credits — 20 €, 2,000 credits — 40 €, 6,000 credits — 100 €. Purchased credits are valid for 90 days and are added on top of your plan's monthly allowance. The same page is where you change plan, switch between monthly and annual payment, and cancel; cancelling does not remove access until the end of the period you have already paid for.

Credit packs

Topping up is not a subscription: it is a one-off purchase added to your existing balance. The available packs are: 250 credits — 10 €, 750 credits — 20 €, 2,000 credits — 40 €, 6,000 credits — 100 €.

Changing plan

  1. Open the Billing page

    It shows your current plan, your credit balance and the next renewal date.

  2. Choose the new plan

    Before switching we show what changes: credits, limits and the fee.

  3. Choose a billing period

    Monthly or annual. The annual fee is discounted and billed in one amount.

  4. Confirm the payment

    The renewal and cancellation terms are shown before payment.

Cancelling

  • You start a cancellation on the Billing page.
  • Access remains until the end of the period you have paid for — it does not stop immediately.
  • At the end of the period the account moves to the Free plan's terms; cancelling does not delete your content.
  • Features belonging to the larger plan (Autopilot, approval, API) switch off.

What happens to my credits after cancelling?

The plan's monthly allowance expires with that period. Separately purchased top-up credits remain usable for their own 90-day validity.

Can I change payment method?

Yes, on the Billing page. If a payment fails at renewal you are notified, and access does not stop immediately.

Do I get an invoice?

You receive a confirmation of payment by email. Billing details and the specifics of invoicing are shown on the Billing page and during the payment flow.

What if I do not pay at renewal?

You are notified and there is time to sort it out. After a sustained non-payment the account moves to the Free plan's terms; your content is not deleted.

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