What you see on the page
- Filters at the top — *All*, *Scheduled*, *Published* and *Needs attention*, each with a count. Needs attention is your task list: open that first.
- What went out, when, to which channel — the target address and the time are on every row.
- The REASON for the error, in the row — not merely that it failed, but the specific rejection, with the channel's error code.
- Two actions per row — *Fix content* (takes you to the editor) and *Retry* (another delivery attempt).
- A link to the target — after a successful publish the live content can be opened.
The typical error causes
| Error | What it means | What to do |
|---|---|---|
| Expired token | The channel's authorisation expired or was revoked. | Reconnect the account on the Integrations page, then retry the publish. |
| Permission error | The connection exists but a required permission is missing. | Check that the connected account was granted the permission publishing needs. |
| Format error | The platform rejected the content — image size, text length, an unsupported element. | Read the message, fix the content, send again. |
| The target does not respond | The website or the API is unreachable. | Check the site is up, then retry. A transient failure can succeed on the second attempt. |
| Missing connection | The target channel is not connected (or was removed). | Connect the channel and reschedule the content. |
After a successful publish
For the first few, it is worth opening the live content. "Successful" means the target system accepted it — not that it looks exactly the way you want there. Formatting, image cropping and metadata display also depend on the target system's own settings.
Did I lose credits on a failed publish?
No. Publishing is not an AI operation and costs no credits. The credits were spent producing the content, and the content still exists.
Why does it report failure when the article appeared on the site?
The target system may have accepted the content while the confirmation did not come back. Check the live site then, and do not publish again — otherwise you end up with two copies.
Does the system retry automatically?
For a transient failure it can. For a permanent one — an expired authorisation, a revoked permission — it does not, because every attempt would fail identically.